# Technical Support

### The transaction is pending for some time now, how do I cancel?

Resetting Metamask will cancel any pending transactions

* Press your account icon on Metamask (top right corner)
* Go to Settings
* Go to Advanced
* Press Reset

### Metamask doesn't show the token on the token list.

After each swap on GALAXY SWAP there is a pop up window that prompts you to add the token in Metamask. Otherwise you can manually add it by following these steps:

* Search bar the token that you’re interested in and select it from the drop-down list
* Copy the token’s address under the information section
* Go to Metamask, and select the asset tab
* Scroll down and click ‘import tokens’
* Paste the address into the ‘Token Contract Address’ field
* Press ‘Add custom token’ button

### The numbers in the farms/vaults show "0"

Possible solutions:

* Refresh the page
* Try another browser
* Hard refresh (Delete cookies etc.)

### Bridged funds are still pending after a long time

For the integrated bridge powered by Anyswap (Ethereum, Binance Smart Chain)

* Copy the transaction id from the history in the bridge tab
* Fill in your transaction details in the tool
* Press send

{% hint style="info" %}
For all other bridged funds, or further issues, please contact Solarbeam technical support.
{% endhint %}

### Liquidity in the Pool tab can't be found

* Go to the pool tab
* Press import
* Enter the two tokens of your liquidity
* It’ll automatically show your liquidity pair and balance

### Error prompting "increase slippage" while trying to do a swap

This is often caused by a token having low liquidity in the pool

* Press the settings icon on the top right corner of the swap panel
* Change your slippage tolerance to a slightly higher percentage and try again
* When your transaction is done, remember to set the slippage tolerance back to ‘Auto’

{% hint style="info" %}
Please ensure that you have selected the proper token and contract
{% endhint %}

### Metamask unable to connect to mobile browser

Try using Metamask’s app native browser instead.
